VUVOX Blog

Q: I want to change the email address on my account. How do I do it?

A: Your privacy is very important, and so is the security of your email address. As a policy we don’t change account email addresses once an account has been opened. We recommend you use your username as the primary way of logging into your account. If you have questions about changing your email address associated with your account, please request in writing.

Q: I want to close my account. How do I do it?

A: While you are logged-into your account, click on ‘My Account’ from the top nav bar. This will take you to a simple ‘Update your account’ page. Click on the Red link entitled ‘Delete Account’ — You will be asked if you REALLY want to do this. If yes, then your account, all media and respective presentations will ALL be removed.

Q: How is the ‘Pubic info’ field used?

A: The public info is used to mask your username if you would like to have a more ‘legible’ and user-friendly phrase of authorship associated with your creations. Use the Public info field on the ‘My Account‘ Page. This is the info that people will see next to your profile icon.

Q: How do I set my profile icon?

A: Follow these steps:

1) While you are logged into your VUVOX account, select the ‘My Stuff’ tab from the global nav.

2) select the link entitled  ‘Profile’ –> you will be presented with your public profile page

3) Select ‘Edit’ to update and change the information on your public profile. From this page you can upload an image to change your profile icon.

Q: How do create / use channels?

A: Channels can be created from your ‘My Stuff’ page by selecting the button entitled ‘Create a Channel’. You can think of channels as online containers for your presentations. Their visibility can be set to Public or Unlisted based on your sharing preferences. When you publish to a channel, your presentation can have it’s own content and permalink, but you can also get the permalink of your channel itself, allowing you to group content together. The channel architecture also let’s you embed channels in the VUVOX player. For more information on embedding Channels, visit the Embedding VUVOX FAQ.

Frequently asked Questions about Creating, publishing and embedding a VUVOX Collage. For additional help, visit our Online Video Tutorials on Lynda.com.

Q: Can I embed Collage in my blog?

A: We support many existing blog formats, but there is a known issue if Wordpress hosts your blog, it will not be able to be embedded. If you have a specific blog where it does NOT work, please tell us.

Q: Can I embed a VUVOX Channel in my website or Blog?

A: Yes, Channels are supported in the embed code. All you need to do is replace the path of the URL from a presentation ID to a Channel ID. See example below.

<object width=”100%” height=”450″>
<param name=”allowFullScreen” value=”true” />
<param name=”flashvar” value=”controller=autohide”/>
<param name=”movie” value=”http://www.vuvox.com/channels/YOURCHANNEL#.swf“/>
<embed src=”http://www.vuvox.com/channels/YOURCHANNEL#.swf” flashvars=”controller=autohide”
allowfullscreen=”true” type=”application/x-shockwave-flash” width=”100%”
height=”450″></embed></object>

Q: Can I defer Collage from playing automatically?

A: Yes. Collage will not play *any* background music until the end user presses the ‘play’ button. You can also defer the player from playing by embedding collage with a width smaller than 320 pixels. anything below 320 pixels width will put the player into a mode where (when clicked) it will start the presentation and go full screen.

Q: Can I update my Collage after it has been embedded?

A: YES. Emphatically, yes! This is a great advantage of the publishing workflow. You can evolve your piece after it has been placed on a site. This is great when you want to make updates & changes to a collage without involving any additional technical pushes or updates to your site. Alternatively, you can not hurt an existing collage by using the ’save as’ button in VUVOX collage to create a new version. Any additional changes will only be reflected in the new version.

Q: Can Collage be modified to something other than horizontal format?

A: We currently don’t support other stages other than Horizontal. We’d like to support other stage sizes and aspect ratios soon.

Q: Is there a White Label version of Collage?

A: VUVOX is willing to work with select companies to develop custom variations of the tool. Send us a note via Feedback form with attention to ‘Business Development’… it’ll be routed to the correct person.

Q: Can I remove the ‘VUVOX’ logo from the Player?

A: Yes, but we usually ask that you ask for permission. You can remove the logo from the player by inserting a variable value  into the embed code. See example below:

———— < begin embed code > < Your object height=“400″ width=“550″><param value=“true” name=“allowFullScreen”/><param value=“showHeader=false&showMenu=false” name=“FlashVars”/><param value=“always” name=“allowScriptAccess”/><param value=“http://www.vuvox.com/collage_express/collage.swf?collageID=YOURCOLLAGEID#” name=“movie”/><embed height=“400″ width=“550″ type=“application/x-shockwave-flash” allowfullscreen=“true” allowScriptAccess=“always” FlashVars=“showHeader=false&showMenu=false” src=“http://www.vuvox.com/collage_express/collage.swf?collageID=YOURCOLLAGEID#”/>< end your object tag > < end embed code > ——————-

Q: Can I change the color of the Player?

A: Yes. From VUVOX Collage, you can select the ‘Settings’ button. This allows you to change the background color as well as the color of the Letterbox when it is published & embedded. Below is the interface used to change the color:

NOTE: you can also change the color of the Letterbox by inserting a parameter into the embed code as well: see example below

———— < begin embed code > < Your object height=“400″ width=“550″ bgcolor=”cccccc”><param value=“true” name=“allowFullScreen”/><param value=“showHeader=false&showMenu=false” name=“FlashVars”/><param value=“always” name=“allowScriptAccess”/><param value=“http://www.vuvox.com/collage_express/collage.swf?collageID=YOURCOLLAGEID#&marginColor=0xcccccc” name=“movie”/><embed height=“400″ width=“550″ type=“application/x-shockwave-flash” allowfullscreen=“true” allowScriptAccess=“always” FlashVars=“showHeader=false&showMenu=false” src=“http://www.vuvox.com/collage_express/collage.swf?collageID=YOURCOLLAGEID#”/>< end your object tag > < end embed code > ——————-

Frequently asked Questions about Creating, publishing and embedding a VUVOX Collage. For additional help, visit our Online Video Tutorials on Lynda.com.

Q: What is the best way to upload into VUVOX?

A: The most comprehensive way to upload into VUVOX is through the Collage interface. You must be logged in to access this screen. Uploading images, video and audio can all be done through this interface. Even if you are wanting to use VUVOX Studio, you can upload through the Collage interface. From here you can organize your media into groups or sort by media type (images, video, audio) if needed.

Q: What media formats do you support for upload?

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We’ve been making advancements in our photo collage tool. Our most recent collaborations include the San Jose Mercury News Photo department, specifically the work by Richard Hernandez. We recently invited Tech Blogger & photo enthusiast, Robert Scoble to talk with us about these recent developments, and how VUVOX works with Photojournalists.

The piece created by Hernandez was an interactive photo essay on the town of Willow Glen, California. The piece took about two weeks of research to document and photograph, but only about two hours to create in the new VUVOX collage tool. Scoble interviews Richard on his Creation process.

Next, Robert Scoble interviews Dane Howard, CXO of VUVOX about tool itself and how the user experience was design for VUVOX collage.

The Collage tool is currently in private beta, if you’re interested in giving feedback or being contacted about the VUVOX beta, let us know.